शिपिंग नीति

Shipping Policy

Thank you for shopping with Layalee.

Processing & Fulfillment

All orders are processed within 3–7 business days, unless otherwise stated on the product page.

For pre-order items, estimated shipping timelines will be clearly noted at the time of purchase. Pre-order items ship once available and in advance of the stated season (e.g., Ramadan).

Shipping Methods & Timing

Shipping times are estimates and begin once your order has been shipped.

Domestic orders (U.S.): Estimated delivery within 3–7 business days after shipment
International orders: Delivery times vary by destination and customs processing

Layalee is not responsible for delays caused by shipping carriers, customs clearance, weather, or events outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method. Any applicable taxes, duties, or customs fees are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address / Lost Packages

Please ensure your shipping address is entered correctly at checkout. Layalee is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Once an order has been handed off to the carrier, Layalee is not responsible for lost, stolen, or delayed packages. We recommend contacting the carrier directly for assistance.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at layaleeandco@gmail.com, including your order number and photos of the issue. We’ll assist you promptly.

Final Sale Notice

All purchases are final sale. Please review product details and shipping timelines carefully before placing your order.

Questions

If you have any questions about shipping or delivery, please reach out to us at layaleeandco@gmail.com — we’re happy to help.